The UAE MoFA Passport Loss Guidelines help citizens manage emergencies abroad, including lost, damaged, or expired passports. The Ministry of Foreign Affairs (MoFA) offers a Return Document in three steps, issued within 30 minutes via email, ensuring UAE nationals can return home without unnecessary delays.
How to Apply for a Return Document
UAE citizens can request the Return Document through MoFA’s website or smart app anytime. Required documents include:
- Lost passport: A copy of the lost passport, a police report, and a personal photo with a white background.
- Damaged passport: A written statement explaining the damage.
- Expired passport: A copy of the expired passport and identification documents.
- Newborns: Copies of the birth certificate and marriage certificate attested by the Ministry of Foreign Affairs in the country of residence and the UAE mission abroad, plus copies of both parents’ passports.
Essential Travel Safety Guidelines
MoFA advises UAE travellers to follow these UAE MoFA Passport Loss Guidelines and general safety tips to ensure smooth trips:
- Register in the ‘Twajudi’ service to enable quick assistance during emergencies.
- Check security updates for your destination before travelling.
- Carry important documents and keep copies of your passport, Emirates ID, visas, insurance papers, flight tickets, and hotel reservations.
- Verify visa validity to prevent legal problems abroad.
- Ensure health insurance coverage for overseas medical expenses, including emergencies.
- Avoid conflict zones and regions with unstable security conditions.
- Be cautious of fraud by verifying the identity of people you deal with.
- Keep emergency contacts for MoFA and UAE embassies or consulates.
- Understand your employment rights if travelling for work in the UAE.
- Prepare for employment by having attested certificates, entry permits, medical test results, and your passport ready.
Additional Safety Tips Abroad
- Choose secure accommodation and avoid unsafe areas.
- Supervise children at all times in public places.
- Avoid displaying valuables that might attract theft.
Benefits of Registering in ‘Twajudi’
The Twajudi service connects MoFA and UAE missions abroad with travellers during emergencies. It allows authorities to provide support, coordinate evacuation if needed, and offer guidance during crises. Registration is available through MoFA’s website and mobile application.
Emergency Reporting for UAE Citizens Abroad
MoFA operates a 24/7 emergency hotline for UAE nationals: 0097180024. Calls are handled by the Citizens Affairs Department, with support from UAE missions abroad and MoFA’s Operations Center to ensure rapid and effective assistance.
Conclusion
The UAE MoFA Passport Loss Guidelines ensure that citizens abroad can resolve travel document issues quickly and stay safe while travelling. By registering in Twajudi, carrying essential documents, and following MoFA’s travel advice, UAE nationals can handle emergencies confidently and maintain peace of mind during their trips.
